Refund policy
About returned goods / defective products
We do not accept returns or exchanges due to differences in the interpretation or views of the item description, or due to customer's convenience.
If you receive something different from the item you ordered, or if the item is damaged or soiled due to a transportation accident, etc., please contact us by email or phone within 8 days after the item arrives.
■ About return shipping fee
If there is an initial defect in the product, we will bear the shipping cost and we will exchange or return it.
■ About return destination
1-3-9 Ogigayatsu, Kamakura City, Kanagawa Prefecture 248-0011
A'r139 Kamakura
Phone number: 0467-37-5724
We do not accept returns or exchanges due to differences in the interpretation or views of the item description, or due to customer's convenience.
If you receive something different from the item you ordered, or if the item is damaged or soiled due to a transportation accident, etc., please contact us by email or phone within 8 days after the item arrives.
■ About return shipping fee
If there is an initial defect in the product, we will bear the shipping cost and we will exchange or return it.
■ About return destination
1-3-9 Ogigayatsu, Kamakura City, Kanagawa Prefecture 248-0011
A'r139 Kamakura
Phone number: 0467-37-5724