Returned goods and exchange
About the product to be returned
We cannot accept returns or exchanges due to interpretation of product description, differences in views, and customer's convenience.
Inspections (dirt, damage, sewing, etc.) are performed at the time of shipment, but if the product is inadequate, if the product is different from the product, the product will be done in the transportation accident, etc. If it is damaged or dirty, we will return and replace it.
Please contact us by email or telephone within 8 days after the product arrives. (If there is no stock, it will be refunded.)
However, please check the returned goods, and if it is within the good range, we will respond to returns and exchanges for customer convenience.
If you apply to any of the following, we cannot accept returns or exchanges.
a. If the product has been 8 days after the arrival of the product
b. If you have already been used, or if you can see any evidence used after delivery
c. If part of the product or accessories are insufficient at the time of return
d. When the customer has been dirty, damaged, repaired, cleaning, etc.
e. If the smell of perfumes and cigarettes is attached
f. If it is returned without contact in advance
About return / exchange shipping cost
If the product is inadequate, if the product is different from the ordered product, or if the product is damaged or dirty due to transportation accidents, we will bear the postage for returns and exchanges. Masu.
If the return / exchange is supported by customer convenience, the shipping cost will be borne.
Return / exchange destination
Address: 1-3-9 Ogigaya, Kamakura City, Kanagawa Prefecture
Address: a'r139 kamakura
Phone number: 0467-37-5724
Contact us by phone: 0467-37-5724
Reception hours: 11: 00-17: 00 (Tuesdays and Wednesdays are not accepted because they are closed.)
Inquiries by emailHereIt will be.